Distance Sales Agreement

ARTICLE 1 – PARTIES

1.1. Seller ("Seller" or "DentinCloud"):

Trade name: Muhammed Mustafa Vanlı

Phone: ⁦+90 850 304 54 71⁩

KEP (registered electronic mail): [email protected]

Tax Office / No.: Alanya V.D. / 9220990391

Website: www.dentincloud.com

1.2. Buyer ("Buyer"): The natural or legal person who registers on the Platform and purchases a subscription on the payment screen, as specified in the registration and billing information.

ARTICLE 2 – SUBJECT

2.1. The subject of this Agreement is to determine the rights and obligations of the parties, in accordance with Law No. 6502 on Consumer Protection (Tüketicinin Korunması Hakkında Kanun) and the Distance Contracts Regulation (Mesafeli Sözleşmeler Yönetmeliği), with respect to the sale and performance of the DentinCloud subscription plan, and of any extra user or extra storage packages, purchased electronically by the Buyer through the Seller's sites www.dentincloud.com and app.dentincloud.com.

2.2. This Agreement is an integral part of the User Agreement. This Agreement applies to matters relating to subscriptions and payment, and the User Agreement applies to all other matters.

ARTICLE 3 – SERVICE AND PRICE

3.1. The service is the right to use DentinCloud, the cloud-based dental clinic management software, within the scope of the plan chosen by the Buyer.

3.2. The name, term (monthly or annual) and scope of the plan and the total amount payable are shown to the Buyer on the payment screen before payment is made and form part of this Agreement.

For Buyers in Türkiye, the published prices include VAT.

3.3. Payment is made by credit card or debit card through the infrastructure of iyzi Ödeme ve Elektronik Para Hizmetleri A.Ş. ("iyzico"). The Seller neither sees nor stores card details.

ARTICLE 4 – PERFORMANCE AND DELIVERY

4.1. Upon confirmation of payment, the service is activated immediately in the Buyer's account and performed in electronic form. There is no physical delivery and no delivery fee is charged.

4.2. The Seller provides the service under the conditions set out in the User Agreement. Brief interruptions in access may occur due to scheduled maintenance and technical necessities.

ARTICLE 5 – TERM, RENEWAL AND CANCELLATION

5.1. The subscription is valid for the term purchased (one month or one year). Unless canceled at least 7 (seven) days before the end of the period, it renews automatically for the same term and the fee for the period is charged to the registered card.

5.2. The Buyer may cancel the subscription in the Settings > Subscription section of the Platform. After cancellation, the Buyer continues to benefit from the service until the end of the paid period.

5.3. Price changes are notified at least 30 (thirty) days in advance and apply from the end of the current subscription period.

5.4. If payment is not transferred to the Seller by the bank or payment institution due to unauthorized or unlawful use of the card, the Seller may suspend the subscription.

ARTICLE 6 – RIGHT OF WITHDRAWAL AND REFUND

6.1. Pursuant to Article 15(1)(ğ) of the Distance Contracts Regulation, there is no right of withdrawal for services performed instantly in electronic form. The Buyer acknowledges that they are aware that performance of the service begins upon confirmation of payment and that they consent to this.

6.2. However, for annual subscriptions, the right of withdrawal may be exercised within 14 (fourteen) days of the purchase date, in which case the full amount paid is refunded. For monthly subscriptions, the fee for a period that has already begun is not refunded. The refund procedure is set out in the Delivery, Cancellation and Refund Terms.

ARTICLE 7 – OBLIGATIONS OF THE PARTIES

7.1. The Seller is obliged to provide the service in accordance with this Agreement and the User Agreement.

7.2. The Buyer is responsible for keeping their registration and billing information accurate and up to date, for the security of their account and for the data they enter into the Platform.

ARTICLE 8 – PERSONAL DATA

8.1. The Buyer's personal data is processed in accordance with the Privacy Policy and the KVKK Disclosure Statement. With respect to patient data entered into the Platform, the Buyer is the data controller and the Seller is the data processor; this relationship is governed by the Data Processing Agreement.

ARTICLE 9 – DISPUTE RESOLUTION

9.1. This Agreement is governed by Turkish law.

9.2. Buyers who qualify as consumers may apply to the Consumer Arbitration Committee (Tüketici Hakem Heyeti) within the monetary limits set by the Ministry of Trade, and to the Consumer Court (Tüketici Mahkemesi) for disputes exceeding those limits.

9.3. For all other disputes, the Istanbul Courts and Enforcement Offices have jurisdiction.

ARTICLE 10 – ENTRY INTO FORCE

10.1. The Agreement is concluded when the Buyer reads this Agreement and the Pre-Information Form on the payment screen and confirms them electronically.

10.2. The current text of the Agreement is available at any time at www.dentincloud.com. The Buyer may request a copy of the text they confirmed through the contact channels listed in Article 1.